Charter Bus FAQ

Taking a charter bus trip is a lot easier than taking an airplane flight. There is no need to show up hours before the bus leaves. However, you may have some questions about your bus ride. We’re always happy to answer any questions you may have, but here’s some popular questions that we get asked a lot.

 

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How much space is allowed for baggage? 

We allow room for one piece of luggage per person under the bus and one small bag inside the bus with you.

 

Is smoking allowed on the trip? 

There is no smoking allowed on any Excursions Trailways buses.

 

Are food and drink allowed on the bus during the trip? Are there any restrictions? 

In most cases, you can bring your own food and drink onboard. We do ask that you not bring sunflower seeds or glass bottles, though.

 

Do the buses have a restroom on board with a place to wash up? 

We do have bathrooms on board, but there are no sinks. We do supply sanitizer on most of our buses, but you are welcome to bring your own or wipes.

 

Are seats assigned like on a plane? 

No, you are allowed to sit wherever you would like.

 

How many television screens are there on your buses? 

It depends on the size of the bus, but they range from 3 to 6 screens per bus.

 

Are riders allowed to stand and walk during the bus trip?

For safety reasons we prefer that everyone remains seated with seatbelts on, but you are allowed to stand and walk around, if needed.

 

Do drivers get breaks between long trips? On long trips do you have more than one driver in case of fatigue?

Yes, our drivers stop every two hours to rest and take a break for at least 15 minutes. On long trips, we usually only have one driver per bus. If the trip requires more driving than the legal limit, we assign two drivers per bus. The safety of our drivers and passengers is always important to us.

 

What happens in the case of a medical emergency?

Our drivers will call 911 to have emergency services notified.

 

Do the buses have wi-fi?

Not yet, but we are working on getting internet service for our buses.

 

What should passengers wear while traveling on the bus?

We suggest comfortable clothing with a light jacket or blanket, in case the air conditioning is too cold for some passengers.

 

Are pets allowed on the bus?

No animals are permitted on the bus, unless they are a registered service animal. Please contact us for more information about service animals and handicap accessible vehicles.

 

Are there restrictions on the movies or music that can be played onboard?

No, but we do ask that you respect the other passengers.

 

What happens in the case of bad weather when travel is not advised or allowed?

We will advise the group of incoming bad weather and recommend postponing or canceling the trip. Safety is our #1 priority.

 

Feel free to contact the friendly staff at Excursions Trailways if you have any other questions about your trip. We want you to have a relaxing, safe, and enjoyable trip on one of our charter buses. We look forward to working with you on your next group trip.safe bus travel, Ottawa, Fort Wayne